Terms & Conditions
Introduction
Welcome to Sweet Moments. These Terms & Conditions govern the use of our website, products, and baking workshops. By accessing our website or placing an order, you agree to these terms.
Website Use
Users agree to use this website only for lawful purposes. Any misuse of the website, including attempts to interfere with its operation or security, is strictly prohibited.
Products
All desserts are handmade and may vary slightly in appearance from the images displayed on our website. Product availability is subject to change without notice.
Orders
Orders may be placed through our website, online forms, WhatsApp, Instagram, or Facebook. An order is considered confirmed only after confirmation by Sweet Moments.
Pricing and Payments
All prices are displayed in United States Dollars (USD). Prices may change without prior notice; however, any confirmed order will keep the price agreed at the time of purchase.
Workshops
Workshop dates, prices, duration, and availability are published on our website or official communication channels. Reservations are confirmed only after payment, when applicable.
Cancellations
Cancellation or modification requests should be submitted as soon as possible. Refunds and rescheduling are subject to Sweet Moments' cancellation policy.
Allergies
Customers are responsible for informing Sweet Moments of any allergies or dietary restrictions before placing an order or attending a workshop.
Intellectual Property
All content, including logos, photographs, text, and graphics, belongs to Sweet Moments and may not be copied without written permission.
Limitation of Liability
Sweet Moments is not responsible for delays or interruptions caused by circumstances beyond our reasonable control.
Governing Law
These Terms & Conditions are governed by the laws of the Republic of Ecuador.